Help centre
Frequently asked questions
Everything you need to know about AURIA — the ring, sizing, shipping, returns and the app.
The product
Does AURIA require a subscription?
No, never. You pay for AURIA once and every feature in the app — sleep, recovery, stress, energy and cycle — is included for life. No monthly or yearly fees.
How is it different from other smart rings?
AURIA uses the same class of optical and temperature sensors and tracks the same core metrics, but at a third of the price and with no subscription. It also adds a built-in coach that turns your data into a daily plan.
How long does the battery last?
Up to 7 days on a single charge, with a full recharge in about 90 minutes on the included charger.
Is it waterproof?
Yes — water resistant to 5 ATM. Shower, pool, sea and workouts are all fine.
What is it made of?
Aerospace-grade titanium: a 6-gram, scratch-resistant band designed to be light enough to forget you're wearing it.
Sizing & shipping
How do I find my size?
We ship a free sizing kit before your ring. Wear the sample sizes for a day, tell us your fit, and we dispatch your AURIA in your exact size.
How much is shipping?
Free worldwide shipping on every order, with tracking included.
How long will delivery take?
Your sizing kit ships first, then your ring arrives within 3–7 business days of confirming your size.
Returns & warranty
What if I change my mind?
You have a 30-day trial. If AURIA isn't for you, return it for a full refund — no questions, no restocking fees.
Is there a warranty?
Yes. Every AURIA is backed by a 2-year warranty against manufacturing defects.
How do I contact support?
Email support@auria.com and our team replies within 24 hours.